Guiding Business Transformations

Posts in category BPM

PegaWorld 2015 – Live

Join us at PegaWorld 2015 in Orlando from June 7 – June 9 ! 09 June – 12:00 – had to cut things a bit short due to unforeseen circumstances 09 June – 09:00 – had a great breakfast chat with one of the Pega cloud team members around security and deployment improvements that seem […]

Managing Service Level Agreements

Often times when we begin work with an organization to recover a program, we find BPMS product capabilities are under utilized or incorrectly leveraged. This is particularly true of Service Level Agreement management capabilities, which are often considered as an afterthought and added to the process only when it is ‘finished’. A correctly implemented process […]